Legal Information
This page provides an overview of the key policies and consumer protections that apply to Vibroacoustic Waterbed, including privacy, terms of use, refunds, warranties and Australian Consumer Law rights.
Privacy Policy
We respect your privacy and take reasonable steps to protect personal information provided through enquiries, bookings and website use.
Information may be collected to respond to enquiries, arrange bookings, provide support, prepare quotes and improve our services.
Personal information is not sold to third parties and is handled in accordance with applicable Australian privacy requirements.
Terms & Conditions
By using this website, booking a session or purchasing equipment, you agree to our Terms and Conditions.
Information on this website is provided for educational, informational and wellness purposes only.
Vibroacoustic Waterbed provides complementary wellness experiences designed to support relaxation, meditation, rest, sound immersion and general wellbeing.
Refund Policy
Session bookings may be rescheduled or refunded according to the applicable cancellation policy.
Custom-built vibroacoustic systems may involve special-order components, design work and manufacturing processes. Deposits and progress payments may not be refundable once work has commenced.
Consumer rights available under Australian Consumer Law continue to apply.
Warranty Policy
Vibroacoustic Waterbed aims to provide high-quality equipment, workmanship and support.
Warranty coverage may vary depending on the product, manufacturer, installation requirements and package selected.
Optional extended warranty coverage may be available on eligible systems.
Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under Australian Consumer Law.
Customers may be entitled to remedies including repair, replacement, refund or compensation where required by law.
Any warranty offered by Vibroacoustic Waterbed is provided in addition to rights available under Australian Consumer Law.
Important Notice: Vibroacoustic Waterbed provides complementary wellness experiences designed to support relaxation, meditation, sound immersion, rest and wellbeing. Information on this website is not intended to diagnose, treat, cure or prevent any disease and should not be considered medical advice.