Privacy Policy

Vibroacoustic Waterbed Privacy Policy

Vibroacoustic Waterbed respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, book a session, enquire about vibroacoustic equipment, or communicate with us.

Information We May Collect

We may collect personal information that you choose to provide, including:

• Your name
• Email address
• Phone number
• Booking or enquiry details
• Information submitted through contact forms
• Messages sent by email, phone, SMS or social media
• Details related to equipment enquiries, quotes or installations

We may also collect basic website usage information such as pages visited, browser type, device type, approximate location, referral source and general analytics data.

How We Use Your Information

We may use your information to:

• Respond to enquiries
• Process bookings and appointment requests
• Provide customer support
• Prepare quotes for vibroacoustic waterbed systems or equipment
• Arrange installation, delivery or follow-up support
• Improve our website, services and communication
• Send requested information about sessions, products or services
• Meet legal, accounting or record-keeping obligations

Health and Wellness Information

Vibroacoustic Waterbed provides complementary wellness experiences designed to support relaxation, rest, meditation, sound immersion and general wellbeing.

If you choose to share health-related information, we only use it to help understand your enquiry, support safety considerations, and provide an appropriate service experience.

Please do not send sensitive medical information unless it is relevant to your booking, safety needs or equipment enquiry.

Website Analytics and Cookies

Our website may use cookies and analytics tools to understand how visitors use the site and to improve performance, usability and content.

Cookies are small files stored on your device. You can disable cookies in your browser settings, although some website features may not work as intended.

Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted service providers where needed, such as website hosting providers, email providers, booking systems, payment processors, delivery providers, installation support or professional advisers.

We may also disclose information if required by law or where necessary to protect our legal rights.

Third-Party Links

Our website may contain links to third-party websites, including Google Maps, Google Reviews, YouTube, social media platforms, research articles and partner websites.

We are not responsible for the privacy practices, security or content of third-party websites. Please review their privacy policies before submitting personal information.

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted through the website or email.

Accessing or Correcting Your Information

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal and record-keeping requirements.

We may need to verify your identity before responding to privacy-related requests.

Email Communication

If you contact us by email or subscribe to updates, we may use your email address to respond or send requested information.

You can request to stop receiving non-essential communications at any time.

Children’s Privacy

Our website and services are intended for adults. If a parent or guardian contacts us regarding a minor, information should only be provided by the responsible adult.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

Contact Us

For privacy enquiries, requests or concerns, please contact Vibroacoustic Waterbed through the website:

https://vibroacousticwaterbed.com/